Privacy Policy

Last Updated: 28 January 2026

1. Introduction

Thank you for choosing NeoStaging.pro. Protecting your privacy is critically important to us. This Privacy Policy outlines our practices related to the collection, use, and disclosure of your information through the use of our website, www.neostaging.pro (the "Service"). By accessing or using our Service, you acknowledge that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect various types of information to provide and improve our services to you. Here are the categories of personal information we've collected:

Identifiers

Such as your name, email address, account name, and other similar identifiers.

Content Information

Information you provide for the services, including property photos you upload, AI-generated staged images, and any text, images, and videos that you might interact with on our platform.

Commercial Information

Including records related to products or services purchased, obtained, or considered through our platform (subscriptions, credits, individual staging orders).

Internet or Network Activity

Including your interaction with our Service and your communications with us about the Service.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To provide, operate, and maintain our AI virtual staging Service;
  • To process your property photos and generate staged images;
  • To improve, personalize, and expand our Service;
  • To understand and analyze how you use our Service and to develop new products, services, features, and functionality;
  • To communicate with you, either directly or through one of our partners, for customer service, updates, and other information relating to the Service, and for marketing purposes;
  • To send you notifications and emails;
  • To detect and prevent fraud or technical issues;
  • To train and improve our AI models (using anonymized data only).

4. How We Share Your Information

Your information may be shared as follows:

Vendors and Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, including cloud storage providers, payment processors, and AI infrastructure providers.

Business Transfers

Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Property photos and staged images are typically retained for the duration of your active subscription plus 90 days, after which they may be automatically deleted. You may request deletion of your data at any time by contacting us at contact@neostaging.pro.

6. Third-Party Links

Our Service may contain links to third-party websites or services that we do not own or control. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of these third-party websites or services.

7. Security

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized or unlawful access, alteration, disclosure, and destruction. This includes encryption of data in transit and at rest, secure storage of uploaded images, and access controls. However, no security system is impenetrable, and we cannot guarantee the absolute security of our database or your information.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Portability: You can request a copy of your data in a machine-readable format.
  • Objection: You can object to certain types of processing of your personal information.

To exercise any of these rights, please contact us at contact@neostaging.pro.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the jurisdiction where our servers are located and choose to provide information to us, please note that we may transfer the data to that jurisdiction and process it there.

10. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at contact@neostaging.pro. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

This Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: contact@neostaging.pro